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Your Booking & Our New System – FAQs
12 June 2026
We’re upgrading our booking system
Over the coming weeks, Viva Blackpool will be moving to a new box office booking system. We want to make this as smooth as possible for you, so we’ve put together answers to the questions you might have below.
Your booking is safe — here’s what’s happening
We are transferring all existing bookings across to our new system. You don’t need to do anything. We’ll handle everything from our side, and your booking details remain exactly as they were when you booked.
Frequently Asked Questions
Will my booking still be valid?
Yes, absolutely. Your booking is completely secure. Your show, seats, date and time are all unchanged and will be transferred across automatically.
I’ve received a new or reissued ticket is that normal?
Yes. As part of moving to the new system, your ticket may be reissued and sent to you by email. This is nothing to worry about simply use the most recent ticket you receive when you come to visit us.
Can I throw away my old ticket?
Once you’ve received a new ticket, yes please use the most recently issued one. If you’re unsure which is the latest, contact us and we’ll confirm.
What about my pre-orders food, drinks, merchandise etc?
Any pre-orders attached to your booking should transfer across with it. If you have any concerns or something doesn’t look right, please get in touch and we’ll sort it out.
Will my seats change?
No. Your seats are exactly as booked and will not be affected by the system move.
Do I need to create a new account or re-register?
No. You don’t need to do anything at all. If a new account is created for you as part of the transfer, we’ll let you know.
I haven’t received a new ticket should I be worried?
Not at all. Not all bookings will be reissued at the same time, and some may not need reissuing at all. If your show is coming up shortly and you’re concerned, please contact us and we’ll check your booking is in order.
What if I need to amend or cancel my booking?
If you need to make any changes to your booking during the transition period, please contact our box office team directly rather than using any online links, as these may be updated as part of the system move.
When will the move be complete?
We expect the transition to be fully complete by late June 2026. After that point, all bookings and customer accounts will be live in the new system.
Who do I contact if I have a problem?
Our team is on hand to help. You can reach us by:
- 📧 customercare@vivablackpool.com
- 📞 01253 297 297
Other recent news
Discover Blackpool Nightlife: The Ultimate Guide to the Best Night Out
9 April 2026
If you’re searching for things to do in Blackpool at night, the town offers one of the UK’s most exciting and varied nightlife scenes.
From lively bars and clubs to spectacular live shows and entertainment, Blackpool is a destination that truly comes alive after dark. Whether you’re visiting for a weekend break, a special occasion or a night out with friends, there’s something for everyone to enjoy.
Located in the heart of the town near the iconic Blackpool Tower, Viva Blackpool is one of the leading venues for live entertainment in Blackpool, offering unforgettable nights filled with music, comedy and cabaret.
Things To Do in Blackpool at Night
Blackpool has long been known as a top destination for evening entertainment, with visitors regularly searching for:
- things to do in Blackpool at night
- evening entertainment in Blackpool
- Blackpool nightlife and shows
Whether you’re looking for a relaxed evening or a high-energy night out, the town offers a wide range of options including live performances, bars, restaurants and attractions.
Live Shows and Entertainment in Blackpool
One of the most popular choices for nightlife in Blackpool is live entertainment.
Viva Blackpool hosts a wide variety of live shows in Blackpool, including:
- Tribute shows celebrating iconic artists
- Comedy shows and stand-up nights
- Cabaret and variety performances
- Live music and concert-style events
These shows provide a complete night out experience, combining entertainment with a vibrant atmosphere, drinks and table service.
👉 Explore live shows in Blackpool at Viva and plan your night out
Blackpool Nightlife for Every Occasion
For Couples
Looking for a fun and memorable evening? Live shows and entertainment offer the perfect setting for a relaxed yet exciting night out.
For Groups
Blackpool is a popular destination for group celebrations, with a wide range of entertainment options including shows, bars and nightlife venues.
For Visitors
If you’re visiting the town, exploring the nightlife is a must. From the famous promenade to live entertainment venues, there’s always something happening after dark.
👉 Ideal for:
Blackpool Nightlife for Groups & Hen Parties
Blackpool is one of the UK’s top destinations for group weekends and hen parties, thanks to its mix of entertainment and nightlife.
For groups, the best experience usually includes:
- Pre-drinks or bottomless brunch
- A live show (like those at Viva Blackpool)
- A late-night bar or club
If you’re organising a hen party in Blackpool, booking a show as part of your evening creates a memorable, structured night out.
Make the Most of Your Night Out
To get the best from Blackpool nightlife, keep these tips in mind:
- Book shows and tickets in advance (especially weekends)
- Arrive early to enjoy drinks and atmosphere
- Plan your evening around one key experience
- Stay central so everything is within walking distance
Asked Questions About Blackpool Nightlife
What is the best nightlife in Blackpool?
The best nightlife in Blackpool includes a mix of bars, live entertainment venues, and shows. Viva Blackpool is one of the top venues for live performances and group nights out.
Is Blackpool good for a night out?
Yes, Blackpool is one of the UK’s most popular nightlife destinations, offering a variety of entertainment options for all ages and groups.
What shows can you see in Blackpool at night?
Blackpool offers tribute acts, comedy shows, cabaret, and live music. Venues like Viva Blackpool host a range of high-energy performances.
Is Blackpool good for hen parties?
Blackpool is one of the best UK destinations for hen parties, with nightlife, shows, and group-friendly activities all within close proximity.
Other recent news
Best Things to Do in Blackpool This Bank Holiday Weekend
If you’re planning a bank holiday weekend in Blackpool, you’re in the right place. Whether you’re visiting with friends, planning a hen party, or just looking for a lively escape, Blackpool is one of the UK’s top destinations for nightlife, live shows, and unforgettable group experiences.
From iconic attractions to high-energy entertainment, here’s your guide to the best bank holiday weekend plans in Blackpool.
🎉 Why Blackpool is Perfect for a Bank Holiday Weekend
A bank holiday weekend in Blackpool is all about atmosphere. The town comes alive with visitors looking for great nights out, live entertainment, and things to do from day to night.
You’ll find:
- Bustling nightlife
- Live shows and cabaret
- Group-friendly activities
- Seafront views and classic attractions
It’s the perfect place for:
- Hen parties
- Birthday celebrations
- Couples getaways
- Group weekends
you’re searching for Blackpool shows this bank holiday weekend, one venue stands out — Viva Blackpool.
Located in the heart of the town, Viva offers a full night out experience with cabaret-style seating, live performances, and a buzzing atmosphere.
Expect:
- Tribute acts and live music
- Comedy Shows
- Cabaret Shows
- Dinner & show packages
- Table service for drinks and food
Whether you’re planning a big night out or a full group experience, Viva is one of the best things to do in Blackpool at night.
Frequently Asked Questions About Bank Holiday Weekends in Blackpool
What are the best things to do in Blackpool during a bank holiday weekend?
The best things to do in Blackpool during a bank holiday weekend include watching live shows, exploring nightlife, enjoying group activities, and visiting popular attractions. Venues like Viva Blackpool offer a full evening experience with entertainment, food, and drinks.
Is Blackpool busy during bank holidays?
Yes, Blackpool is one of the busiest UK destinations during bank holidays. It’s recommended to book shows, tickets, and group activities in advance to avoid missing out.
What shows can you see in Blackpool?
Blackpool offers a variety of live entertainment including tribute acts, comedy shows, cabaret, and dinner shows. Viva Blackpool is known for its high-energy performances and group-friendly atmosphere.
If you’re searching for Blackpool shows this bank holiday weekend, one venue stands out – Viva Blackpool.
You can explore upcoming events on the What’s On page and book tickets in advance to secure your spot.
Is Blackpool good for hen parties and groups?
Blackpool is one of the top UK destinations for hen parties and group weekends, off
Other recent news
Other recent news
Lights, Camera, Action! A Sneak Peek into The Backlot Cinema – Blackpool’s Newest Attraction
15 March 2024
Lights, camera, action! Blackpool, renowned for its vibrant entertainment scene, is about to welcome a new addition that promises to dazzle cinephiles and thrill-seekers alike. Set to open its doors in 2024, the Backlot Cinema is poised to become the latest hotspot in town, offering an immersive cinematic experience like no other. Join us as we take a closer look at what this exciting new venture has in store for movie lovers in Blackpool.
Unveiling Backlot Cinema: Nestled in the heart of Blackpool’s bustling entertainment district, Backlot Cinema is set to revolutionize the way audiences experience movies. Boasting state-of-the-art technology and a unique design inspired by classic Hollywood glamour, this cinema promises to transport visitors into the enchanting world of cinema from the moment they step through its doors.
Immersive Viewing Experience: At Backlot Cinema, moviegoers can expect nothing short of a cinematic extravaganza. From plush, comfortable seating to cutting-edge sound and visual effects, every aspect of the viewing experience has been carefully curated to captivate the senses and ignite the imagination. Whether you’re watching the latest blockbuster or a timeless classic, prepare to be immersed in the magic of the silver screen like never before.
Diverse Film Selection: From action-packed thrillers to heartwarming dramas, Backlot Cinema offers a diverse selection of films catering to all tastes and preferences. Whether you’re a die-hard fan of superhero epics or a connoisseur of indie cinema, there’s something for everyone on the lineup. Additionally, the cinema plans to host special screenings, film festivals, and exclusive premieres, ensuring that every visit is a memorable experience.
Premium Amenities: In addition to its cutting-edge IMAX big screen technology and impressive film selection, Backlot Cinema also boasts a range of premium amenities designed to enhance the moviegoing experience. Indulge in gourmet snacks and beverages at the cinema’s upscale concession stand, or treat yourself to VIP seating options for an extra touch of luxury. With impeccable service and attention to detail, Backlot Cinema aims to elevate the standard of entertainment in Blackpool.
Community Engagement: Beyond its role as a premier entertainment destination, Backlot Cinema is committed to fostering a sense of community and cultural enrichment. Through partnerships with local filmmakers, educational institutions, and charitable organizations, the cinema plans to host screenings, workshops, and events that celebrate the art of cinema and inspire the next generation of storytellers.
IMAX SCREEN TECHNOLOGY
As Blackpool prepares to welcome the Backlot Cinema to its vibrant cultural landscape, anticipation is running high for what promises to be a groundbreaking addition to the city’s entertainment scene. With its immersive viewing experience, diverse film selection, premium amenities, and commitment to community engagement, Backlot Cinema is poised to redefine the moviegoing experience for audiences in Blackpool and beyond. So mark your calendars, movie buffs, and get ready to embark on a cinematic journey like no other at Backlot Cinema. Lights, camera, action – the show is about to begin!
Other recent news
Embrace Easter Fun in Blackpool: A Guide to Making the Most of Your Holiday
Easter is just around the corner, and what better way to celebrate the holiday than by soaking up the vibrant atmosphere of Blackpool?
Known for our iconic landmarks, thrilling attractions, and lively entertainment, Blackpool offers an array of activities that guarantee a memorable Easter break for the whole family. Whether you’re a thrill-seeker, a culture enthusiast, or simply looking to unwind by the seaside, Blackpool has something for everyone.
Let’s dive into the top experiences to ensure you have an egg-citing time in this seaside gem.
1. Easter Egg Hunts: Kick off your Easter festivities with a classic egg hunt! Blackpool hosts various egg-citing events throughout the holiday season. From traditional hunts in the scenic parks to themed hunts in amusement parks like Blackpool Pleasure Beach, children and adults alike can enjoy the thrill of searching for chocolate treasures amidst the beautiful surroundings.
2. Visit Blackpool Tower: No trip to Blackpool is complete without a visit to the iconic Blackpool Tower. Take in breathtaking views of the coastline from the observation deck, explore the Tower Circus for a dose of family-friendly entertainment, or immerse yourself in the enchanting world of the Tower Ballroom. During Easter, special events and performances are often held at the Tower, adding an extra layer of excitement to your visit.
3. Enjoy a Seaside Stroll: Embrace the fresh sea breeze with a leisurely stroll along Blackpool’s Golden Mile. From sandy beaches to bustling promenades, there’s no shortage of picturesque spots to explore. Treat yourself to some traditional seaside fish and chips, indulge in delectable ice cream cones, and bask in the joy of simple pleasures by the sea.
4. Thrilling Rides at Blackpool Pleasure Beach: For adrenaline junkies, Easter in Blackpool wouldn’t be complete without a visit to Blackpool Pleasure Beach. Home to exhilarating rides such as the iconic Big One and the heart-pounding ICON, this amusement park promises an unforgettable experience for thrill-seekers of all ages. With special Easter-themed events and entertainment, the fun never stops at Blackpool Pleasure Beach.
5. Explore Blackpool Zoo: Embark on a wild adventure at Blackpool Zoo and discover fascinating creatures from around the globe. From majestic lions to playful lemurs, the zoo offers a captivating experience for animal lovers of all ages. Take part in special Easter activities, including animal encounters, educational talks, and themed trails, for a fun-filled day of exploration and discovery.
6. Dive into Blackpool’s Nightlife: As the sun sets, Blackpool comes alive with an array of nightlife options to suit every taste. Whether you prefer cozy pubs, lively bars, or dazzling cabaret shows, the city offers endless entertainment opportunities. Dance the night away to live music, catch a spectacular performance at one of the renowned theaters, or simply unwind with a refreshing drink overlooking the dazzling lights of the promenade.
6. Enjoy showtime with the whole Family: Roll Up, Roll Up – for the greatest show in town! There’s a whole host of family show performances to check out – to amazing the kids, and give the adults a few laughs too. Check out the amazing Blackpool Tower Circus for thrills and spills, and also there are other family show listings online here
7. Showtown – the museum of fun and entertainment: Brand new for 2024, check out Blackpool’s brand new museum dedicated to it’s entertainment heritage! There’s exhibitions, interactive displays and more dedicated to circus, dance, music hall, fairgrounds and much much more!
Conclusion: With its vibrant atmosphere, diverse attractions, and endless entertainment options, Blackpool is the perfect destination for an egg-citing Easter getaway. Whether you’re seeking thrills on the rides, exploring the city’s rich heritage, or simply relaxing by the seaside, Blackpool has something for everyone to enjoy. So pack your bags, gather your loved ones, and get ready for an unforgettable Easter adventure in our amazing seaside town.
Other recent news
A Wedding Planner’s Top 5 Tips for Choosing a Theme for Your Wedding!
7 June 2019
Your wedding theme will paint the picture for your whole wedding, so finding the perfect theme for your special day, that best suits you and your spouse, is really important!
You’re newly engaged and super excited to start wedding planning, or perhaps you’ve been engaged for quite a while and have never really been too sure where to begin. After all, when you enter the world of wedding planning there is so much to consider, and without a guide to follow in place it can easily become overwhelming and spiral out of control.
Don’t know where to start? I’ve come up with a few handy ways to help you figure out which style of wedding suits you best.Here are my Top 5 Tips to consider when choosing a wedding theme;
- Set Your Wedding Date
One of the first, and most important, things on your To Do List should be to set the date! The easiest way to do this is to first rule out dates you definitely DON’T want. You might not want to get married around any public holidays such as Christmas, or Easter, or you may want to avoid a particular season such as Winter as it’s too cold in your area – or Summer if you find a lot of your family and friends are likely to be away for the holidays! Once you’ve listed the times of year you’d like to avoid this will make it easier to settle on a date that suits you perfectly!
- Make a list of your Hobbies, Interests, and anything that inspires you.
Take some time to sit down with your significant other and make a combined list of your hobbies, interests, and things that make you feel good. Perhaps you both enjoy spending time outdoors and love nature? Do you spend your free time at concerts, gigs, and enjoy live music? Is there a particular country or town that means something to you both that you love to visit? Wedding themes come in all shapes and sizes, so no matter how wacky it is, write it down and keep building your list.
Once you have everything written down, go through each item and see if you can create a theme out of any of the ideas. For example; you love camping, festivals, and live music – a Festival themed wedding makes for a fun day out for your guests and there are lots of wedding suppliers who can create a Festival themed wedding without breaking the bank.
- Make a Wish List
If you’re anything like me, you’ll have hundreds of ideas buzzing around your mind of all the things you want to include as part of your special day, even more so if you have a love of Pinterest and are constantly bombarded with wedding inspo!
Make a list of all the things you’d like; list as much as you can from different style wedding cakes, a choice in centrepieces, types of favours you’d like, and even entertainment options – Once you have them all in front of you, you might be surprised that many of your ideas all link to one or two particular wedding styles – making it even simpler to choose a theme!
- Choose Your Wedding Venue
You’ve chosen your date, you’ve made a list of your hobbies and interests, and you’ve chosen your wish list – When it comes to themed weddings; the wedding venue can play a huge part in choosing the right theme! Some venues can accommodate all types of themes; especially if you’re working with a blank space. However, if you’re opting for a Bohemian Style wedding as a theme, a Town Hall type venue probably wouldn’t be the best fit. If you’re looking for a Vegas Style wedding, a venue that can already add a bit of Glitz and Glam would be perfect!
- Stay True to Yourself
“A wedding is a party, not a performance. If at the end of the day you are married to the one you love, then everything went perfectly!”
Choosing the right theme for your once in a lifetime occasion is not always easy, but it’s important to remember that the day is about the two of you becoming one, and therefore the theme should reflect your personalities and mean something to the both of you! Try not to get too hung up on making decisions and most importantly – Have fun planning your themed wedding!
